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Trust is at the heart of security. Whether you are on the free tier or are a paying customer, Minimus is committed to upholding your trust. Following are our promises to you.

Service availability

Minimus maintains a service availability target of 99.9% uptime. You can see real time and historical availability on our status page.

Vulnerability remediation policy

Minimus is committed to patching vulnerabilities in its images within the following timeframes:
  • A critical or high severity vulnerability will be remediated within 48 hours from the time a new release is available from the upstream project that fixes the vulnerability.
  • All other vulnerabilities (Medium, and Low severity) will be remediated within 14 calendar days from the date a new release is available from the upstream project that fixes the vulnerability.
The above targets are provided under the applicable Minimus Vulnerability Remediation Policy. Contact us for further information

New version SLA

New upstream version releases are incorporated into Minimus images within 7 calendar days of their original release. This timeline may be extended when significant upstream defects, breaking changes, or exceptional conditions necessitate additional validation. This target is provided under the applicable Minimus Policy. Contact us for further information

Certification

Minimus has secured SOC 2 and ISO 27001 certification.
  • SOC 2® accreditation is SOC for Service Organizations: Trust Services Criteria.
  • ISO/IEC 27001 is the golden standard for information security management systems (ISMS). The accreditation covers information security, cybersecurity and privacy protection.

Data confidentiality and segregation

Minimus is committed to data confidentiality. Your Minimus account resides on a private tenant to ensure data isolation and to prevent any data leakage. No information is collected beyond the image pull count metrics which are presented in the UI in the subscription and image card pages.

Requesting new images

Contact us to request a new type of image or to inquire about altering the packages in an existing image.